You have questions.

We have answers.

The easiest way to get in touch with us is to call. However, here are a list of common questions and answers to help.

Who can get these benefits?

Our job is to connect parents with children under 2 years old, adoptive parents, the biological father of an unborn child, and pregnant women with programs that can help.

How long does it take to get benefits?

If eligible, the time it takes to get benefits can vary based on many factors.

Do you help single dads, too?

Yes! If you are the biological father of an unborn child or of a child under 2 years old, we can work with you to find out what programs you qualify for.

What if I need immediate assistance?

Staff at our center are trained to assess your needs. If we determine that you need immediate care, you might be referred to our internal continuum of care staff to accelerate the benefits process.

Are there benefits that aren’t listed here?

Maybe. We have some classes available, and we always stay in tune with local resources that may be available to provide more assistance.

Which states do you serve?

Benefits described on this site are for all qualifying, legal residents of the state of Florida.

Do you speak Spanish?

Yes. We have Spanish-speaking agents who can help connect you to benefit programs.

Do you help immigrants?

These benefits are for all qualifying, legal residents of the state of Florida.

How do I get help?

You can get help by giving us a call. Our trained staff will assess your situation, find out what programs you qualify for, and help you apply for the programs you need to help your family succeed.

When can I call?

Our call center is open and has staff available to assist you on Monday-Friday 9:00am to 6:00pm Eastern Standard Time. If all of our agents are occupied, leave us a message, and we will call you back.

Is my information confidential?

Yes.  We follow applicable privacy and security rules to protect the information you provide to us.

Will a human answer the phone?

Yes. Monday-Thursday between the hours of 7:30 AM and 3:30 PM Central Time and Friday between the hours of 7:30 AM and 2 PM Central Time, our agents will be waiting to speak with you and provide you with personalized assistance. If we miss your call, leave us a message, and we will call you back.

How much does this service cost me?

Nothing!  This is a free service.  We are a non-profit organization that connects families with children under 2 years old, adoptive parents, the biological father of an unborn child, and pregnant women to benefit programs based on your individual needs.